Use Cases  /  Industries  /  Trades, Local & SMB Services
Industry 11 Proven in production

Trades, Local & SMB Services

This is the largest market by sheer count: millions of 1–10 person businesses with no operations staff and real willingness to pay for an agent that runs the back office. One template, re-skinned per trade. Our restaurant work is the proof that the pattern holds.

Use cases mapped 6 Problem → build → capabilities
Proven in production 1 live Delivered, not illustrative
Capabilities engaged 3 of 7 Across the engagement set
Engagement modes Build · Run · Co-build Own it, or we run it
Where we work

One operator agent, every trade.

Plumbers, salons, clinics, tutors, agencies, the vast world of 1–10 person operations. Within this space, the engagements below map a real buyer problem to what we build and the capabilities it draws on.

Home services (plumbing, electrical, HVAC) Beauty & personal care Fitness & coaching Solo professional practices Event & wedding services Mobile services Pet services Photography & creative freelance
The use cases

Problem first. Then what we'd build.

Each card starts with a sentence a buyer would actually say, then lays out the engagement and the capability bays behind it. Cards marked Proven cite work we've delivered; the rest are sample engagements shaped by the same capability.

I need toA universal trade-shop operator agent

Proven

Plumbers, electricians, and HVAC operators run on quotes, scheduling, dispatch, follow-up, and invoicing with no admin staff. We build one operator agent, re-skinned per trade, that runs the whole back office. Golestan proves the pattern works for a real small business in production.

Capability bays engaged 06Operations & Analytics 02Sales & Lead Generation 03Customer Support
Proof · Golestan demonstrates the operator template in production.

I need toA booking and retention agent

Sample engagement

Salons, barbers, and studios lose revenue to no-shows and forgotten clients. We build agents that handle booking, keep client history, and run retention, keeping the chair full and clients coming back.

Capability bays engaged 03Customer Support 02Sales & Lead Generation

I need toA coach and trainer client agent

Sample engagement

Solo coaches and trainers spend more time on admin than coaching. We build agents that handle intake, build programs, manage the client portal, and chase payments.

Capability bays engaged 03Customer Support 06Operations & Analytics

I need toA solo practitioner operations agent

Sample engagement

Solo lawyers, consultants, and clinicians are their own admin team. We build agents that handle intake, conflict checks, scheduling, billing, and deadline tracking, giving a solo practice the back office of a firm.

Capability bays engaged 06Operations & Analytics 03Customer Support

I need toAn event and wedding planner agent

Sample engagement

Planners juggle vendors, budgets, and day-of logistics under pressure. We build agents that coordinate vendors, manage budgets and RSVPs, and build day-of timelines.

Capability bays engaged 06Operations & Analytics 03Customer Support
The capabilities behind this industry

3 of our 7 capability bays show up here.

Every engagement above is assembled from these. The same bays power our work in every other industry, which is why operating capability compounds across markets rather than starting over each time.

02Sales & Lead Generation 03Customer Support 06Operations & Analytics

Golestan proves a single operator template can run a real small business's back office end-to-end. These engagements re-skin that pattern across trades.

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Public Sector, Non-Profit & Community
Government services, NGOs, foundations, and community and faith organizations.
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This your industry?

Tell us where the hours go. We'll show you which of these we'd build first, and whether you'd own it or we'd run it.

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